If there are no in-house cleaning staff at the company, the cleaning service needs to be outsourced. Search engines will give you dozens of results, but how do you know which service provider is the right one for you? Below is a guide that will help you set the key criteria.
To get started, all you have to do is open a search engine and type in a keyword, such as ‘cleaning in Tallinn’, and you will get plenty of results. However, simply visiting beautiful websites will not benefit you unless you know what information to pay attention to. Below are four important factors that you should pay attention to when looking for a cleaning partner.
Experience of the cleaning company
How long a company has been operating is a good indicator of their performance. Generally, companies with long-term experience are more skilled and provide a higher quality service. The cleaning sector is a very sensitive sector, meaning if a customer is not pleased with the service they receive, they will leave and find a better service provider. As a result, poor-quality cleaning companies go out of business. Competition is fierce.
Needless to say, not all starting businesses are unskilled or offer lower quality services. There are definitely some strong players among them. Unfortunately, weeding out bad candidates from such a big pool and finding the strong players is almost impossible.
Cleaning companies with long-term experience, however, have already seen it all. Thanks to their years of experience, they can offer you solutions that best meet the specific needs of your premises and conditions, no matter how complex – it is likely they have already gone through the test-fail-succeed process with another client earlier on in their career. Companies who are just starting their business are still yet to tackle such challenges.
Existing clients
It is also worth taking a look at the company’s list of existing clients: are there any notable names or are they all just unknown companies? There is nothing wrong with providing services to a number of small companies. However, if a cleaning company has long-term partnerships with large enterprises, you can be sure that their service is very high quality.
Smaller clients and those who want to get the service at the lowest possible price are usually the ones who are willing to compromise on quality. When it comes to large enterprises, this is not the case – those who pay a fair price also expect a respective result. Cleaning companies who can maintain such customer relationships obviously provide high-quality cleaning services.
Fair price
As a rule, cleaning companies do not have a price list on their website. That is because the price is different for each individual site, depending on its specific characteristics. If you want to compare prices, you need to request quotes first. Keep in mind that it is not possible to make a correct price offer without visiting the site. Therefore, if you receive a price offer without anyone visiting your site or asking for any additional questions, it is a red flag.
Another red flag is a price offer that is significantly cheaper than others. Cleaning services are fairly priced if all nuances have been taken into account. Read more about pricing here.ii
Wide range of services
Although you may only need regular cleaning at first, it is likely you will want to order some specialist cleaning later on as well. This includes, among other things, services such as window cleaning, floor deep cleaning, and icicle removal. It will be a lot more convenient for you if you can order these services from your regular cleaning partner whose quality you are familiar with and who already knows your premises. The wider the range of specialist cleaning services a cleaning company offers, the more convenient it is for you. For instance, a handy janitor can, in most cases, also handle smaller repair jobs, meaning you do not have to call a construction company if you have a broken door handle or need to paint some window frames.
Overall, this will also save you money: if you agree with the cleaning company on a cleaning schedule for the rest of the year, you can combine many tasks together and save time – both yours and the cleaning staff’s.
If you are looking for a professional cleaning service provider, feel free to contact us!